
Workload Pressure and Ethical Challenges
Healthcare professionals shared their frustration with not being able to provide the level of care they believe patients deserve due to heavy workloads. According to Femke Merel van Kooten, chair of NU'91, workers are often forced to make difficult decisions about who gets attention first — a choice that goes against their ethical commitment. Many feel the pressure of unfinished tasks and a constant struggle to keep up. Van Kooten stressed that the sector depends on people who are themselves worn out and at risk, asking, "How can they care for others when their own health is at stake?"
Call for Change and Acknowledgment of Positives
Van Kooten emphasized the need for structural improvements, including more flexible work schedules, better rest opportunities, and greater control over shifts. NU'91 is currently preparing a document with practical recommendations based on the feedback from care professionals. Despite the challenges, the survey also found encouraging signs: 69 percent of respondents said they receive strong support from their partners or families, 60 percent feel backed by their colleagues, and 57 percent often feel energized at work.
These positive factors, Van Kooten noted, are vital for preventing burnout — but they must be consistently supported by workplace policies. She warned that if the current levels of pressure continue, the risk of burnout and staff shortages will rise, endangering the overall quality of care. Urgent action is needed to protect both the workers and the healthcare system.
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